Arkeviah logo
Arkeviah
Events & Interiors Studio

Privacy Policy

Last updated: April 2026

1. Introduction

Arkeviah Events & Interior Studio Limited ("Arkeviah", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.arkeviah.co.uk and use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the site.

2. Information We Collect

Personal Information

When you contact us through our website, book a consultation, or engage our services, we may collect:

  • Full name
  • Email address
  • Phone number
  • Event or project details you share with us
  • Any other information you voluntarily provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on those pages
  • Referring website address
  • Device information

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and consultation requests
  • Provide, operate, and maintain our services
  • Communicate with you about your event or design project
  • Send you updates, marketing, and promotional materials (only with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
  • Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers: Trusted third parties who assist us in operating our website and conducting our business (e.g., email services, hosting providers).
  • Vendors and suppliers: Where necessary to coordinate and deliver your event or design project, with your knowledge.
  • Legal requirements: If required by law, regulation, or legal process.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Enquiry data is typically retained for up to 24 months after your last interaction with us.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

8. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. If you disable cookies, some parts of the site may not function properly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: